Accessibility Statement
Power Up Homes is committed to making this website accessible to everyone, regardless of disability or access need.
This accessibility statement applies to the Power Up Homes website at www.powerup.homes, run by RetrofitWorks Limited.
We want as many people as possible to be able to use this website. That means you should be able to:
- Change colours, contrast levels and fonts using browser or device settings
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using a keyboard or speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. We are actively working to resolve these issues.
- Some pages may still contain colour combinations that do not have sufficient contrast against light backgrounds
- Some interactive elements may not be fully accessible via keyboard navigation
- Some form labels may not be properly associated with their input fields
Feedback and contact information
If you find any problems not listed on this page, or think we are not meeting accessibility requirements, please contact us:
If you need information on this website in a different format — such as accessible PDF, large print, easy read, audio recording or braille — please email powerup.homes@retrofitworks.co.uk. We will consider your request and respond within 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
RetrofitWorks Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Colour contrast
Our website uses a consistent colour scheme across all pages. We have identified and are addressing colour contrast issues where text and interactive elements do not have sufficient contrast against their backgrounds. This fails WCAG 2.2 success criterion 1.4.3 (Contrast – Minimum).
The table below shows the contrast ratios for all colour combinations in our brand palette. Pages are being updated on a rolling basis to ensure all text uses only the passing colour combinations.
| Colour combination | Ratio | Status |
|---|---|---|
| Approved — use these for text on light backgrounds | ||
| Dark Navy (#1e3a5f) on light backgrounds | 11.5:1 | PASS |
| Dark Blue (#132961) on light backgrounds | 11.7:1 | PASS |
| Dark Green (#0b433a) on light backgrounds | 10.2:1 | PASS |
| Bright Magenta (#db2777) on light backgrounds | 4.6:1 | PASS |
| Dark Pink (#D05790) on light backgrounds | 4.6:1 | PASS |
| Pass on dark backgrounds only | ||
| Green (#4bd695) on Dark Blue (#132961) | 5.9:1 | PASS |
| Teal (#2dd4bf) on Dark Navy (#1e3a5f) | 6.2:1 | PASS |
| Legacy colours — being replaced | ||
| Bright Teal (#2dd4bf) on light backgrounds | 1.9:1 | FAIL |
| Bright Green (#4bd695) on light backgrounds | 2.1:1 | FAIL |
| Light Pink (#fe9ced) on light backgrounds | 1.8:1 | FAIL |
| Coral (#e85a4f) on light backgrounds | 3.5:1 | PASS* |
* Coral meets the minimum 3:1 ratio for large text only. It does not meet the 4.5:1 requirement for normal body text.
We are implementing approved colours across all pages on a rolling basis. All failing colours (bright teal, bright green, and light pink) are being systematically replaced. We aim to complete this work by 30 April 2026.
Form labels
Some form fields may not have properly associated labels, making them harder to use with screen readers. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships). We are working to ensure all form fields have proper labels as part of our ongoing accessibility improvements.
Keyboard accessibility
Some interactive elements may not be fully accessible using keyboard navigation alone. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard). We are working to ensure full keyboard accessibility as part of our ongoing accessibility improvements.
What we are doing to improve accessibility
We are committed to making this website accessible to all users. Our improvement plan includes:
Preparation of this accessibility statement
This statement was prepared on 10 November 2025. It was last reviewed on 21 January 2026.
The website colour scheme was evaluated on 21 January 2026 against the WCAG 2.2 AA standard. The installers page was tested using the WAVE Web Accessibility Evaluation Tool and demonstrates our corrected colour usage with all text achieving WCAG AA compliance using Dark Navy (#1e3a5f), Dark Green (#0b433a), and Bright Magenta (#db2777). The same colour palette is being implemented across all other pages on a rolling basis.
A comprehensive audit of all pages including registration forms, information pages, and user journey flows is ongoing. Manual testing using screen readers and keyboard-only navigation continues as part of our accessibility improvement programme.